Shipping Policy
At Sajalilehenga, we prioritize the efficient and timely delivery of our products to ensure customer satisfaction. Our shipping policy is designed to provide clarity regarding the shipping process, delivery times, and associated costs.
We offer shipping services across various regions, ensuring that our traditional Indian attire reaches customers in a timely manner. The estimated delivery time for domestic orders typically ranges from 5 to 10 business days, depending on the destination. International shipping may take longer, generally between 10 to 20 business days, subject to customs clearance and local postal services.
All orders are processed within 1 to 3 business days. Once an order is dispatched, customers will receive a tracking number via email, allowing them to monitor the status of their shipment. It is important to note that delivery times may vary due to unforeseen circumstances such as weather conditions or logistical delays.
Shipping costs are calculated based on the weight of the items and the delivery location. Customers can view the shipping charges during the checkout process before finalizing their orders. We strive to provide competitive shipping rates while ensuring the safe delivery of our products.
In the event of any issues with the delivery, such as delays or lost packages, customers are encouraged to contact our customer service team. We can be reached at +91 7490807066 or via email at sajlilehenga@gmail.com. Our team is dedicated to resolving any shipping-related concerns promptly.
For returns or exchanges, customers must adhere to our return policy, which outlines the conditions under which items can be returned or exchanged. It is essential to keep in mind that shipping fees for returns are typically the responsibility of the customer unless the return is due to an error on our part.
Our commitment to quality and customer service extends to our shipping practices. We continuously evaluate our shipping methods and partnerships to enhance the delivery experience for our customers. Thank you for choosing Sajalilehenga for your traditional Indian attire needs.
For any further inquiries regarding our shipping policy or other concerns, please do not hesitate to reach out to us at our contact details provided above.
Contact: +91 7490807066
Email: sajlilehenga@gmail.com
Address: G-4, Shankar Market, Ring Road, Surat-395003.