Refund & Cancellation Policy

At Sajali lehenga, we prioritize customer satisfaction and aim to provide a seamless shopping experience. This Refund & Cancellation Policy outlines the terms and conditions under which refunds and cancellations may be processed.

All requests for cancellations must be made within 24 hours of placing the order. If the cancellation request is received within this timeframe, a full refund will be issued to the original payment method. Requests made after this period may not be eligible for a refund, as the order may have already been processed for shipment.

In the event that a product is received damaged or defective, customers are entitled to a refund or exchange. It is essential to report any such issues within 7 days of receiving the item. To initiate a return, customers must provide photographic evidence of the damage or defect, along with their order details. Upon verification, a refund or replacement will be processed.

Refunds will be processed within 7-10 business days after the return has been received and inspected. The refund will be credited back to the original payment method used during the purchase. Please note that the time taken for the refund to reflect in the customer's account may vary based on the financial institution.

For items that are returned without prior authorization or outside the specified timeframe, Sajali lehenga reserves the right to refuse the return and refund request. It is crucial for customers to adhere to the outlined procedures to ensure a smooth return process.

For any inquiries or assistance regarding cancellations or refunds, customers can reach out to our support team using the following contact details:

Contact: +91 7490807066

Email: sajlilehenga@gmail.com

Address: G-4, Shankar Market, Ring Road, Surat-395003.

This policy is subject to change, and customers are encouraged to review it periodically. By placing an order, customers agree to the terms outlined in this Refund & Cancellation Policy.